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DELCO CHAPTER PĀHCOM PROFESSIONAL ASSOCIATION OF
HEALTHCARE OFFICE MANAGEMENT
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National PAHCOM WebsiteLending Library
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These reference materials are available for loan to all Delco PAHCOM members. Please contact the chapter librarian, Mary Ann Tyler, to reserve.
(The) ABC’S Of Empowered Teams Breaking the Ice – How to Improve your On-The Spot Communications The Bully at Work Coping With Supervisory Nightmares Correct Coding Initiatives –Medicare Changes How To Deal With Difficult People Dealing With Problem Employees – a Legal Guide Exploring Personality Styles Fish Tales Fish How to Present Like a Pro – Getting People To see Things Your Way How To Be A More Effective Group Communicator How To Manage Your Boss Lifescripts – What to say to get what you want in Life’s toughest situations Managing from the Heart Mastering the Reimbursement Process – AMA Mastering Patient Flow to Increase Efficiency and Earnings Nasty People – How to stop being hurt by them without becoming one of them (The) One Minute Manager Power Phrases – the perfect words to say it right Priceless Motivation Productivity Power (The) Reports Insurance Companies Don’t Want You To Have Rightful Termination Success with People The Supervisor’s Guide Winning Office Politics Your Perfect Right – A guide to assertive living
The Power of Choice Dealing with the Disruptive Physician (CD and Power Point Outline) How to Build High Self Esteem Right and Wrong Ways to Code your Medicare Claims Coming Soon: Karen Zupko’s Financial Monitoring and Reporting or “Hey, how are we doing?”
The EMR Roadshow Certified Medical Manager Sample Questions
Laughter is the Best Medicine presented by: Thomas C Carroll Managing Stress presented by Judith Dervais Physician Assistants – Practice Models for Success presented by: Abby Jacobson, Ms,PA-C
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